Return Policy
Returns Policy
Our returns policy lasts for 30 days. If more than 30 days have passed since your purchase, we cannot offer a refund or exchange. To be eligible for a return, items must be unused, in their original condition, and in their original packaging. We also require a receipt or proof of purchase for completing your return.
Partial Refunds:
- Items not in original condition, damaged, or missing parts for reasons not due to our error
- Items returned more than 30 days after delivery
Refunds:
- Once your return is received and inspected, we'll notify you via email about the approval or rejection of your refund
- If approved, your refund will be processed and applied to your original method of payment within a certain number of days
Late or Missing Refunds:
- Check your bank account, contact your credit card company, and your bank
- If you still haven't received your refund, contact us at info@mimtraders.com.pk
Sale Items:
- Only regular-priced items may be refunded; sale items cannot be refunded
Exchanges:
Gifts:
- If the item was marked as a gift and shipped directly to you, you'll receive a gift credit for the value of your return
- If the item wasn't marked as a gift, the refund will be sent to the gift giver
Shipping Returns:
- You are responsible for return shipping costs, which are non-refundable
- Consider using a trackable shipping service or purchasing insurance for items over $50
For any further questions or concerns, feel free to contact us at info@mimtraders.com.pk